Guest Book

Don’t just take our word for it. Here are just a few of the recent comments we have received from our guests.

Our very positive experience at Great Fosters was dominated by the considerable attention paid us by John Neagu, Guest Relations Manager.  He seemed to be looking for ways to help us. His achievements on our behalf included facilitating the return of our Hertz rental (it was more complicated than you might think)… and investigating the reality of a promise made to me by American Airlines that there is a special American check-in facility at Heathrow for Business and First Class passengers.  I’m also very glad we decided to arrive at Great Fosters early in the afternoon and were able to enjoy the impressive grounds and hotel amenities
Mr Byers - July 2010

I felt compelled to write to you to congratulate your staff for their high customer service skill as well as great dinner service & the same applies to breakfast.  Your staff have the customer at heart & it was a very memorable experience for my family. Mr Wilson - July 2010 

Would you be so kind as to pass our thanks onto all of the staff who graciously made our stay at Great Fosters so very pleasant. All the staff – and we do mean every one that we dealt with – were excellent, being courteous, attentive (but not overly so, as can happen), and efficient. The venue itself was wonderful, and the team have without exception said it to be the best venue, and meeting, they have ever had. Great Fosters should be proud of their staff.  Ms Williams July 2010

Excellent team - always enjoy my visits - have used for business and pleasure - recommended to friend who held their sons wedding with you last year - well done on a fantastic product. Kay Ridernton, Lotus Conferences - July 2010

Everyone was very impressed by the facilities and the service that we received (and also with all the delicious food that kept coming!).  We were looked after extremely well and nothing was too much trouble.  Considering all the changes we had to make with our breaks on the day and with the numbers beforehand, the professionalism and courtesy we were extended was fantastic.  I wanted you to know that we really appreciated it and it helped to make the meeting a success.  We all hope that we can use your meeting facilities again in the future.  Michelle Mills, BMC Software - February 2011

I just wanted to say a very big 'thank you' to you, David and all of the staff who looked after us so well during our stay.  Attention to detail was exceptional and made our brief stay all the more memorable.Our meeting was a great success and I know our VIPs were impressed by the hotel and the customer service received during their short visit.  II would personally like to extend a special thank you to John, who looked after me and the team during our various meetings on Friday.  Nothing was too much trouble, and he certainly went that extra mile and delivered first class customer service.  I certainly hope we will can return to your hotel in the not too distant future, whether for business or relaxation.  Karen WIlliams, InBev - March 2011